Terms & Conditions
Agora Lifestyles Limited
Agora Lifestyles Limited is registered in England and Wales with company number 3303666 and VAT number GB 629 7287 94. Its registered address is Sea Containers House, 7th Floor, 20 Upper Ground, London SE1 9JD.
We Welcome Contact
We positively encourage telephone calls and emails about our products and services. If you have a general query please contact our customer services department. Their opening hours are 9am to 5.30pm Monday to Friday, excluding public holidays. Please note that calls may be recorded and monitored to help improve our services.
Special first year price offers are only available to those who have not previously subscribed and are limited to one subscription per household.
We offer a "no questions asked" money-back guarantee on some of our products. Under these guarantees, if you are not completely satisfied with your product you can claim a full refund within the specified period, and thereafter a pro rata refund.
From time to time we may promote other companiesí products. Whilst we encourage our partner companies to offer as generous a refund policy as we do, their refund policy may differ, so please ensure you check their refund policy before ordering.
Confirmation of Your Order
Within two working days of your order you will be sent an 'order receipt' email. This confirms receipt of your order. It will not contain the payment details provided by you.
In the event of any non-authorisation of your card, a customer services representative will contact you by telephone, if you have supplied your number, or by email, to check the details you have supplied, and re-try the authorisation process. Again, if we contact you by email, the email will not contain any of your payment details.
Copyright in all information, text and images featured on this site, is owned by or licensed to Agora Lifestyles Limited. Provided that you acknowledge Agora Lifestyles Limited as the source of the information, you are entitled to save or download one copy of any of the information on this site for the purposes of reference, but you are not entitled to make any further copies of that work.
With any saving or otherwise copying from this website the terms and conditions for use shall be deemed to have been accepted. All property rights shall remain with Agora Lifestyles Limited. You may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into or use for any public or commercial purpose this website without the prior written permission of Agora Lifestyles Limited.
We do try to ensure that this website is up to date, but can give no guarantee of the accuracy and currency of the information provided on it. We do everything in our power to ensure that this website is fully operational and available to you at all times. However, in order to make sure the website is up to date and offering you the best service, on rare occasions access may be interrupted or restricted to allow for emergency or routine maintenance or the introduction of new facilities and services.
Links to sites that may interest you
We may provide links to other websites owned by Agora Lifestyles Limited or other associated companies. We may also choose to provide links to sites that are owned by third parties. Please note that all links are provided for your convenience only, and unless expressly stated, we do not endorse or recommend any third party sites.
When buying goods and services on the internet, you are entering a legally binding contract. These terms and conditions shall be governed by and construed in accordance with English Law and you hereby agree to be subject to the jurisdiction of the Courts of England.